Working at Goodyear & Dunlop Tyres
It’s easy enough to look back into history for stories about Goodyear & Dunlop—each brand has been around for more than a century, after all. But what does the future hold for Goodyear & Dunlop Tyres? What is the outlook our current associates, and equally, those who will join us in years to come?
The answer lies in the needs and expectations of our customers—the consumers of every nationality and background, that we reach via dealers, distributors, original equipment accounts, company-owned stores, mass merchants, sales offices and, increasingly, via web sales. Our customers are united in demanding the best value we can provide. Without exception, we must deliver products that meet exceptional quality standards, push the envelope for performance improvement, and are always available when and where required. By choosing a career with Goodyear & Dunlop Tyres, it’s a goal you can help us achieve.
At Goodyear & Dunlop Tyres we are focused on exceeding the needs and expectations of our customers by adopting a customer-centric attitude and approach to everything we do.
We focus on delivering customer excellence via our company owned stores, franchised and licensed operations, original equipment manufacturers (OEMs), distribution, wholesaling and support centre offices.
We have a diverse set of customers so without exception, we must deliver products that meet exceptionally high quality standards, continuously invest in product innovation and offer best-in-class customer service and experiences.
By choosing a career with Goodyear & Dunlop Tyres, you are joining a world class team of professionals who embrace change and diversity while leading the marketing with new ideas and forward leaning strategies.
OUR HEAD OFFICES
BUSINESS SERVICE CENTRE
The Goodyear & Dunlop Tyres support centre office is based in Richmond, Victoria. Our main office is able to accommodate around 110 associates in an open plan layout that promotes cross-functional collaboration and interaction.
CUSTOMER SERVICE CENTRE
Located in Truganina, Victoria the Customer Service Centre can seat around 90 associates, who perform a combination of delivering customer service contact, IT infrastructure and systems support, franchise management and distribution functions.
Our warehouse facility at Truganina is the largest tyre distribution centre in Australia.
Goodyear & Dunlop Tyres associates around the world know there is nothing more important than safety. We work to create an environment that fosters health and safety both at work and at home. We regularly talk about our safety performance and are constantly seeking ways to live and work toward our global goal: No One Gets Hurt.
TRAINING & DEVELOPMENT
At Goodyear & Dunlop Tyres we understand the need for continuous growth. Through formal training, experiential learning, coaching and diverse job experience, we provide associates with opportunities to enhance their skills and knowledge in a range of professional competencies.
Career growth potential is available to everyone pursuing a career with Goodyear & Dunlop Tyres and we offer many professional and personal development resources covering a wide variety of skill sets and competencies, including:
- Public speaking
- Effective negotiations
- Selling skills
- Computer skills
- Interpersonal skills
- Basic & advanced management
- Product training
- Supervisory skills
- Team skills
DIVERSITY & INCLUSIVENESS
Goodyear & Dunlop Tyres is committed to fostering an inclusive, diverse and highly engaged workplace, in which all associates feel respected, welcomed, challenged and valued. We aim to support and encourage a highly engaged workforce that positions us to achieve our goals of accomplishing key business objectives while optimizing performance for our customers and ensuring our workforce is reflective of the communities we serve.
HEALTH & WELLNESS
Goodyear & Dunlop Tyres actively promotes the needs for work and life balance via our program, GoodLife, which helps associates improve their health and wellness. The GoodLife mission is to foster an atmosphere of wellness, promoting a culture of health for Goodyear & Dunlop Tyres associates and their families. We achieve this goal by providing information, tools and resources that empower associates to become healthy, engaged and productive at work and at home.
GoodLife offers a wide variety of resources to help our associates make small lifestyle changes to live a healthier life. Goodyear & Dunlop Tyres cares about the well being of associates and their families. Our global shared values “encourage wellness and safety both on the job and away from work”. Our programs help associates and their families make the most of their medical benefits and minimise complications that can arise from certain health conditions.
EMPLOYEE ASSOCIATE PROGRAM
As part of our wellbeing program, GoodLife, we partnered with Davidson Trahaire Corpsych (DTC) to establish a comprehensive Employee Assistance Program. The program is aimed at assisting our associates with work and personal issues and is tailored to help individuals develop positive strategies to resolve their concerns. The various support services go beyond counselling to include dietitian services, manager assist and financial assistance.
Goodyear & Dunlop Tyres focuses on building resilience to help prepare for unexpected life emergencies. Our global business continuity process includes preparedness, response and recovery during any incident. Our focus and concern is for all our associates and business partners, facilities and business operations and ultimately to be prepared against a potential supply chain impact.